Please contact us immediately either on 1300 354 393 or by emailing firstname.lastname@example.org and stating your Order Number in the email (will be a number on your Order Receipt starting with “GB”). If we do not receive this information before the gifts are shipped, then they will be shipped with the information provided on the order.
Articles in this section
- Will all of my ordered items arrive together?
- Where are my items shipped from?
- How do I change my delivery address after my order has been placed?
- Can I send my own courier or shipping agent to pick up my order?
- I have entered the address details incorrectly. What can I do?
- Will my delivery Fee be refunded if my gift arrives late?
- How do we ship our gifts?
- My order has been Returned to Sender by the courier. What happens now?
- What happens when the wrong delivery information was put on the hamper, and was not delivered?
- What happens if the address I gave is incorrect?