All hampers have an authority to leave unless the driver deems it unsafe to do so.
If there is no safe place to leave the hamper, it will either be taken to the nearest post office for collection (which will be noted on your tracking link)or taken to a depot for re-delivery (which will also be noted on your tracking link).
You may contact StarTrack on 13 23 45 and quoting your tracking ID starting with ‘B6KZ’ (noted on your tracking link), if you wish to discuss /dispute the delivery of your hamper or arrange an alternate delivery method.
For Sydney Same Day Delivery; the courier will reattempt delivery between 2pm and 9pm the following business day, and if that fails the gift will be returned to us.
Gourmet Basket cannot accept responsibility or liability on the rare occasion that a parcel is lost or stolen after our couriers have recorded the package as 'successfully delivered'.