If the late delivery is due to Gourmet Basket sending the gift late, or one of our couriers missing their stated delivery time, and it outside of the delivery times displayed on our Delivery Page, please contact us and we will refund you the Shipping fee. If the late delivery is due to an incorrect address or a mistake on behalf of the customer ordering the gift then no refund for shipping is available.
Articles in this section
- Will all of my ordered items arrive together?
- Where are my items shipped from?
- How do I change my delivery address after my order has been placed?
- Can I send my own courier or shipping agent to pick up my order?
- I have entered the address details incorrectly. What can I do?
- Will my delivery Fee be refunded if my gift arrives late?
- How do we ship our gifts?
- My order has been Returned to Sender by the courier. What happens now?
- What happens when the wrong delivery information was put on the hamper, and was not delivered?
- What happens if the address I gave is incorrect?